Business Management

Knowledge management - without it, ICT systems are pointless.
In the hands of more than a few, knowledge is exponentially powerful, and it unlocks the true potential of business.

Opening the vault to the intellectual assets of a business falls into the domain of Knowledge Management (KM), a concept that has been around for more than a decade and is now being formalised as part of the business approach of numerous large organisations. In this country, KM is especially relevant.

Explains Mohammed Bhyat, project delivery leader at e.com institute, a business solutions provider: ‘SA is in the unenviable position where it has, and still is, losing a large amount of its institutional knowledge. Failing to identify and leverage that knowledge is severely hampering the efficiency and effectiveness of organisations in both the public and private sectors.’

SA has a number of issues to deal with.